Key Features of Quality Management System.

Genveritas Technologies
3 min readFeb 6, 2021

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Considering the ISO 9001:2015 Certification!

Are you thinking of ISO 9001:2015 [QMS] certification for your Company?

If your answer is yes, The decision you made is bold and perfect for your business growth, cause complying with ISO 9001:2015 makes a bigger difference and strengthen your management system, hence the growth of the Business!

According to the International Organization for Standardization survey, more than 1M+ organizations have certified with Valid ISO 9001:2015 (Accredited) Quality Management system Standard. Apart from the Accredited Certificates, there are millions of companies that are certified with non-recognized, non-accredited ISO 9001:2015 QMS System.

The ISO 9001:2015 (QMS) is the International Quality Management system standard that published by ISO. As per the requirements of ISO 9001:2015 Standards, Organization has to define and document their procedures and conduct internal audits. By Documentation the Proper organizational system, and by conducting internal audits time-to-time, an organization can make a greater difference towards the quality services/products.

Before starting the documentation & implementation, Organization has to understand the necessity of the Quality Management system and its key elements to empower the Core Management.

Key Elements of ISO 9001:2015 Quality Management System

The main objective of the ISO 9001:2015 standard is to improve your system and boost your business. In order to proceed with the preparation of ISO 9001 Certification, the Management team has to understand the key elements that are crucial for your Quality System.

  • Scope of Quality Management System.

The Scope of your Quality Management system is the first step towards the ISO 9001:2015 implementation. The organization has to define its scope statement that describes the services and products, the regulatory requirements, operational locations, organization activities.

The scope is nothing but the Actions happening in your business. The scope should be short and simple, but it has to be documented properly. Make sure scope consists of all the activities — what, how, where, why — of your business.

  • Understanding the Needs and Expectations of Interested Parties.

This is the new requirement that added to ISO 9001:2015 standards. As per this requirement, the organization has to understand the needs and expectations of the interested parties such as investors, employees, management team, customers, suppliers, regulators, competitors, unions and society, etc. cause, this impacts your quality management system. The organization has to identify and take into consideration what stakeholder’s requirements are.

  • Leadership

This requirement gives the outline of roles and responsibilities of leadership that flows around the Quality Management System. This is essential that the organization has to define the roles and responsibilities to create a system and maintain the documented and recorded procedures. This is the objective of Leadership and it consists of Top Management, Board of directors, Process Owners, and quality managers in the organization.

  • Planning

In the Planning phase, the organization addresses the risks and opportunities to improve services and products through the Quality Management System.

By addressing the risks, organizations can find the mitigations to overcome the operational hurdle. The risk may be high, medium, and small, the prevention and mitigation have to be done before it affects your quality system. Planning is all about easing the business path towards success, that’s where QMS provides a framework to identify and address the difficulties and challenges.

  • Continual Improvement

Another key feature of the Quality Management system is to focus on the continual improvement in the services and products delivering by an organization. In this phase, the organization should adopt and enforce the Corrective actions and preventive actions as well as controls to isolate the non-conformities of the Quality System. The organization needs to determine and set guidelines to ensure the effectiveness of the Quality System in business and hence the success.

Above mentioned elements are important when considering ISO 9001:2015 Implementation and Certification. Apart from these, there are set of requirements, defined and framed well in ISO 9001:2015 Standard. The decision of ISO Implementation and Certification leads your organization towards a better environment that brings the difference with quality services and products.

ISO 901:2015 is known for its simplicity and high flexibility. Any organization can implement the QMS and standardize its operations to demonstrate its dedication to delivering quality service/products.

To learn more, Please Visit the page: ISO 9001:2015.

For Implementation, Contact us at:

Genveritas Technologies Private Limited. www.genveritas.in

genveritasindia@gmail.com / manager@genveritas.in +91 8867260270

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Genveritas Technologies
Genveritas Technologies

Written by Genveritas Technologies

Providing a wide range of professional ISO Certification Consultants with innovative & quality based approaches is here in MEDIUM to share some benefits on ISO.